The U.S. Department of Transportation is seeking a $25.5 million US penalty against Air Canada for "failing to provide consumers prompt refunds" after cancelling their flights amid the COVID-19 pandemic. In a "notice of enforcement proceeding" issued by the department on Tuesday, June 15, the Office of Aviation Consumer Protection says Air Canada "unlawfully failed to provide timely refunds" for flights between the United States and Canada that were cancelled or significantly changed. ()
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Published on: 15 Jun 2021
The federal government has approved Air Canada's purchase of competing airline Transat A.T. Inc. under a series of strict terms and conditions the government says "are in the interest of Canadians." A statement released by the transport minister's office said the impact of COVID-19 was a key factor in the final decision to approve the purchase. ()
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Published on: 12 Feb 2021
With the holiday season fast approaching and Canadians finalizing their travel plans, the federal government鈥檚 second wave of air passenger protections has come into full effect. As of Dec. 15, airlines now must abide by the Canadian Transportation Agency鈥檚 (CTA) second set of rules intended to protect travellers when their trips don鈥檛 go as planned. ().
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Published on: 16 Dec 2019
Air Canada will buy Air Transat, offering $13 a share, or about $ 520 million, for its rival. ()
Here are experts to comment what this transaction means for the consumers and the industry:
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Published on: 16 May 2019
鈥淎 new air passenger bill of rights would punish airlines for keeping people on the tarmac longer than three hours, forcing them to compensate passengers. But it would not compel carriers to disembark a plane delayed for long periods.鈥� ()
John Gradek, lecturer, School of Continuing Studies, 鲍鱼直播
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Published on: 2 Aug 2017
