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CGMG 305 Managing in Public and Non-Profit Organizations. (3 credits)
This course provides learners with the knowledge, competencies and aptitudes necessary for managing and leading both private businesses and organizations in the not-for-profit sector. Topics include governance, community services, community systems, management vs leadership style, and understanding the differences between strategic and operational planning, with an emphasis on financial and human resource management.
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CGMG 318 Selling Models and Business Negotiation. (3 credits)
Automne 2019
Application of selling models to effectively harness digital media to convert online prospects into customers and retain them using Internet resources. Strategies to build long-term partnerships with online and traditional customers and promote new ventures through search engine optimisation (SEO) to achieve business and marketing objectives. Application and practice of the business negotiation process and strategies for traditional and online stakeholders.
CHLC 351 Foundations of Health and Social Services Systems. (3 credits)
This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
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CHLC 401 Evaluation of Health and Social Services. (3 credits)
Hiver 2019, Printemps/Été 2019, Hiver 2020
Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
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CHLC 410 Fundamentals of Health and Social Services Info Systems. (3 credits)
Automne 2019
Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
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CHLC 415 Foundations of Legal & Ethical Aspects. (3 credits)
Hiver 2019
The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
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CHLC 500 Health and Social Service Systems. (3 credits)
Hiver 2019
An overview of the present Québec and Canadian health and social service system: its components, organization, management and challenges/uncertainties; its recent evolution, present organization and foreseeable direction. Interaction and interface between the health system and other social systems; roles and various levels of government and private sector.
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CHLC 502 Health and Social Services Information Systems. (3 credits)
Information systems and data management fundamentals; understanding of integration of technology in the health care setting; effective use of information technology and management systems to improve the quality, safety, access, and cost-effectiveness of health care.
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CHLC 552 Legal & Ethical Aspects: Health and Social Services. (3 credits)
Health care system in Quebec, the federal and provincial law relevant to it. Explores relationships between civil and criminal law, law and medicine, law and ethics. Major legislation, case law and legal writings will be presented. Addresses human rights, professional responsibility, civil, criminal liability and dilemmas raised by new technologies.
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CHLC 580 Health Services Management Field Project. (3 credits)
Automne 2019
Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.
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CHLC 590 Topics in Health Care. (3 credits)
Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.
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CIAM 510 Overview of the Aviation Field. (3 credits)
In-class, Part-time
Automne 2019
This course examines the field of aviation, its past, present and future as related to the following: airlines, airports, regulatory bodies, service providers, air navigation, as well as the evolution of air traffic.
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CIAM 520 Air Transportation Finance and Economics. (3 credits)
In-class, Part-time
Automne 2019
This course examines the strategic financial issues facing the aviation industry, the government’s role—national, regional and international—and the economic effects on environment, safety and security.
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CIAM 521 Aviation Safety and Security Management. (3 credits)
In-class, Part-time
Hiver 2019, Hiver 2020
Course examines the evolution and principles of managing safety and security in aviation by different aviation service providers, such as aviation training organizations, airlines, maintenance organizations, manufacturers, air navigation service providers and airports.
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CIAM 522 Aviation Law and Policy. (3 credits)
In-class, Part-time
Hiver 2019, Automne 2019
The course covers the fundamental legal principles and processes, international relations and diplomacy and institutional structures important to the aviation industry. It also examines the legal and policy aspects of liberalization, globalization and commercialization, safety and security, and environmental constraints.
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CIAM 523 Air Navigation Services Management. (3 credits)
In-class, Part-time
Printemps/Été 2019, Printemps/Été 2020
Review of the various aspects of air navigation service management. Topics include: air navigation legislation, its applicability and impact on managerial decisions; roles, responsibilities and business models of Air Navigation Service Providers, financial planning challenges, global air navigation planning and the managerial impact of new technologies.
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CIAM 524 Airline Management. (3 credits)
In-class, Part-time
Hiver 2019, Hiver 2020
This course will review the functions and decision-making process involved in planning and executing airline operations. Topics include: selection of routes and flight networks, fleet diversity, aircraft maintenance locations, gate assignments, air and ground crew scheduling, airline partnerships and the effects of deregulation.
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CIAM 525 Airport Management. (3 credits)
In-class, Part-time
Printemps/Été 2019, Printemps/Été 2020
This course will provide an introduction to the airport system and the main issues concerning airport operations and development. Topics include: structure and complexity of the airport organization, airside operations, terminal operations, airport security and facilitation, commercial aspects of airports, airport design, maintenance and airport communications, and future trends.
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CIAM 526 Air Cargo Management. (3 credits)
Hiver 2019, Hiver 2020
Course explores the operations, business and regulations related to cargo management. Some of the topics include: packaging and transportation options appropriate for each industry’s type or category of product, third party logistics providers, warehousing, costs, and implications on safety and security.
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CIAM 540 Integrated Aviation Management Project. (3 credits)
Printemps/Été 2020
This capstone course provides participants with the opportunity to integrate, utilize and apply the knowledge acquired throughout the program to a real project.
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Type de programmes disponibles
Certificats et diplômes d’études supérieures

Le postulant à un programme de diplôme ou de certificat des cycles supérieurs doit être titulaire d'un diplôme universitaire de 1er cycle afin de répondre à l'un des critères d'admission.

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Programme de diplĂ´me de cycles supĂ©rieursĚýĚý»

Un diplôme consiste en un programme de deuxième cycle assorti de 30 unités qui a, comme condition préalable à l'admission, un grade de premier cycle, ou son équivalent, dans une discipline quelconque. L'approbation à la faculté relève de la faculté enseignante.

Certificat d'Ă©tudes de cycles supĂ©rieursĚý»

Un certificat d'études de cycles supérieurs consiste en un programme assorti de moins de 30 unités, mais pas moins de 15, qui a, comme condition préalable à l'admission, un grade de premier cycle. L'approbation à la faculté relève des études de cycles supérieurs et postdoctorales.

Certificats de 1er cycle

Le baccalauréat n'est pas requis pour être admissible à un programme de certificat du 1er cycle

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Programme de certificat »

Un certificat consiste en un programme de premier cycle assorti de 30 unités et administré par la faculté enseignante

Programme de diplĂ´me

Certificat de perfectionnement professionnel

Un certificat de perfectionnementĚýprofessionnel est un microprogramme non assorti d'unitĂ©s qui comprend un minimum de 12 UEC axĂ©es sur l'acquisition de connaissances et de compĂ©tences pratiques.

Les microprogrammes s'adressent principalement aux professionnels détenant une certaine expérience dans un domaine sectoriel ou professionnel et souhaitant perfectionner leurs habiletés et compétences tout en obtenant une reconnaissance universitaire pour leurs efforts.

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Programmes en ligne

ProgrammesĚýen ligne :

Programme mixtes:

Apprentissage continue

Les programmes de la CommunautĂ© d’apprentissage continue de ±«ÓăÖ±˛Ą (CACM) s’adressent aux apprenants d’âge mĂ»r qui souhaitent continuer d’apprendre pour le plaisir. Nos confĂ©rences et nos groupes d’études animĂ©s par des pairs abordent une vaste gamme de sujets comme les arts, la littĂ©rature, l’histoire, la musique, la science, la philosophie, les cultures du monde et le voyage. Vous aurez le plaisir de satisfaire votre curiositĂ© intellectuelle, de nouer de nouvelles amitiĂ©s et de reprendre les Ă©tudes au sein d’une universitĂ© de renommĂ©e mondiale — sans la pression des examens.

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