IT Service Management /it/taxonomy/term/830/all en ITM 331 - ITSM Knowledge Management /it/channels/event/itm-331-itsm-knowledge-management-339520 <p><strong>NOTE: </strong>These sessions are available ONLY to IT Services Units.</p> Mon, 09 May 2022 16:00:28 +0000 kristin.mueller-heaslip@mcgill.ca 45013 at /it ITM 331 - ITSM Knowledge Management /it/channels/event/itm-331-itsm-knowledge-management-333712 <p><strong>NOTE: </strong>These sessions are available ONLY to IT Services Units.</p> Tue, 27 Jun 2023 14:00:00 +0000 amanda.morris@mcgill.ca 44685 at /it ITM 340 - ITSM Problem Management /it/channels/event/itm-340-itsm-problem-management-340207 <p><strong>NOTE: </strong>These sessions are available ONLY to IT Services Units.</p> Tue, 27 Jun 2023 14:15:00 +0000 kristin.mueller-heaslip@mcgill.ca 45084 at /it ITM 331 - ITSM Knowledge Management /it/channels/event/itm-331-itsm-knowledge-management-340206 <p><strong>NOTE: </strong>These sessions are available ONLY to IT Services Units.</p> Thu, 07 Jul 2022 13:45:16 +0000 kristin.mueller-heaslip@mcgill.ca 45083 at /it ITM 331 - ITSM Knowledge Management /it/channels/event/itm-331-itsm-knowledge-management-338758 <p><strong>NOTE: </strong>These sessions are available ONLY to IT Services Units.</p> Mon, 28 Mar 2022 15:55:29 +0000 kristin.mueller-heaslip@mcgill.ca 44987 at /it