IT systems unavailable/issues; IT Alerts /it/taxonomy/term/885/all en RESOLVED: Problem accessing Lecture Recordings from myCourses /it/channels/news/resolved-problem-accessing-lecture-recordings-mycourses-359668 <p> </p> <p><strong>Update - September 16, 2024:</strong><br /> Lecture recordings are running normally once again. </p> <p><strong>Original announcement - September 16, 2024:</strong></p> <p>There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.  You can view the recordings by logging into VPN and then accessing the recording.</p> Mon, 16 Sep 2024 17:47:17 +0000 sara.distefano@mcgill.ca 46132 at /it RESOLVED: Outage Student Accessibility and Achievement services /it/channels/news/resolved-outage-student-accessibility-and-achievement-services-355593 <p><strong>This is now resolved.</strong></p> <p>Due to a system error, students new to Student Accessibility and Achievement cannot book appointments through Clockwork. Additionally, some students are experiencing errors when scheduling their tests and exams. This is a known issue that is actively being worked on with ±«ÓãÖ±²¥ IT. To learn more, please visit the <a href="https://mcgill.service-now.com/itportal?id=services_status" rel="noreferrer noopener" target="_blank">System Status page</a> in the ±«ÓãÖ±²¥ IT portal. </p> Wed, 21 Feb 2024 15:25:03 +0000 jessica.jones2@mcgill.ca 45902 at /it myCourses: Processing delays in course enrolment and unenrolment /it/channels/news/mycourses-processing-delays-course-enrolment-and-unenrolment-344787 <p>An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses. </p> <p>We thank you for your patience while we work to resolve the issue. </p> Mon, 09 Jan 2023 19:04:32 +0000 uma.viswanathan@mcgill.ca 45276 at /it