Artificial intelligence chatbots that show positive feelings 鈥� such as adding an 鈥淚 am excited to do so!鈥� or a few exclamation marks 鈥� do not necessarily translate into positive reactions or contribute to higher customer satisfaction, according to a recent study by researchers from the University of South Florida, the Georgia Institute of Technology and 鲍鱼直播.
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Published on: 15 Dec 2022
