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Update - September 16, 2024:
Lecture recordings are running normally once again.听
Original announcement - September 16, 2024:
There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.听听You can view the recordings by logging into VPN and then accessing the recording.
鲍鱼直播鈥檚 Emergency Notification System allows you to opt in your mobile device to receive alerts during time-sensitive situations and disruptions in the use of various buildings on campus.
In the past, some mobile phone carriers only allowed voice messages, not SMS text messaging. Today, all carriers support SMS, so we will switch all Emergency Notification System messaging to SMS for mobile phones starting September 18.
If your personal mobile device is configured to use text-to-speech, SMS notifications from 鲍鱼直播 will be read aloud.
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Welcome to a new term! The IT Services Virtual Scavenger Hunt is now open to all 鲍鱼直播 students for a chance to win Beats wireless headphones!
How to enter:
UPDATE:听InfoEd is once again available.
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ORIGINAL Message posted September 3, 2024
This issue has been resolved.
鲍鱼直播's telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.
This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.
鲍鱼直播 offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.听
By engaging with an AI chatbot, Microsoft Copilot can:听
On Friday, June 21, the security certificate that secures authentication to 鲍鱼直播's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 听
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.听
La version fran莽aise suit.
The following is a message from 鲍鱼直播 IT Services.
ALL owners of "Public" MS Teams groups are required to audit their groups.
La version fran莽aise suit ci-dessous.
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Exciting changes are coming your way! Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!
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New changes to the e-election platform!
We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reduce service duplication. In addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. The Qualtrics solution is now available upon request as of May 13, 2024.
VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period.听
We apologize for the inconvenience and thank you for your understanding.
Hello 鲍鱼直播 staff,听
IT Comms is your one-stop shop for all communications needs. We now made it easy for you to submit a communication request, using an easy-to-fill-out form that ensures your request is in our hands quickly for a fast turnaround delivery. Please use this form instead of email or MS Teams to send your requests to our team, it will prevent your request from slipping through the cracks when your usual contact at IT Comm is on vacation or away for a few days.听
Take a look back at IT Services鈥� achievements in 2023, another busy year of providing 鲍鱼直播鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
In myCourses, instructors are currently unable to export grades to Minerva from myCourses.听 This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.
As a temporary workaround, instructors need to manually enter grades in Minerva.听 Please see the following articles for relevant instructions:
